Privacy Policy

Effective Date: 18 June 2025

Cold Square Ltd ("we", "our", or "us") is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with us.

Information We Collect

We may collect the following types of personal data:

Contact Data: Name, email address, phone number, and other details you submit via our contact or enquiry forms.
Technical Data: IP address, browser type, and interaction data via cookies and analytics tools.
Usage Data: Pages visited, time spent on site, and referral source.

How We Use Your Information

We process your data to:

Respond to your enquiries or service requests.
Operate and improve our website.
Comply with our legal obligations.

We do not process your data for marketing purposes without your explicit consent.

Legal Basis for Processing

Under the UK GDPR, we rely on the following bases:

Consent – When you voluntarily submit your information.
Legitimate Interests – For day-to-day operations, performance analysis, and communication.
Legal Obligation – To comply with applicable laws and regulations.

Data Sharing

We do not sell your data. We may share it with:

Trusted third-party service providers (e.g. Wix, analytics providers).
Legal authorities, when required by law.

Data Retention

We keep your data only as long as necessary to:

Fulfil the purposes outlined in this policy.
Comply with regulatory or legal obligations.

Data is securely deleted or anonymised when no longer required.

Your Rights (UK GDPR)

You have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Lodge a complaint with the Information Commissioner's Office (ICO)

Data Security

We implement appropriate technical and organisational safeguards to protect your data, including encryption, secure storage, and access controls.

Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted with a new effective date.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@coldsquare.co.uk
Phone: 02030988880
Address: Cold Square Ltd, 25 Cabot Square, London, E14 4QZ

Privacy Policy

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